Thank you for your interest in Luxus Heim! We are here to assist you and provide the best possible support. Feel free to reach out to us with any questions or concerns.

Customer Service Hours:
Our dedicated Customer Service team is available to assist you from Monday to Friday, between 9:00 am and 5:00 pm (EST). We strive to respond to all inquiries promptly during these hours.

For any inquiries, you can email us at Whether you have questions about our products, need assistance with an order, or require further information, our team is ready to help. We aim to provide timely and informative responses to all your emails.

You can also contact us by phone at +1(778) 655-9004. Our knowledgeable Customer Service representatives will be happy to assist you over the phone. Please note that phone support is available during our regular business hours.

Our Office Addresses:
2005 Pendrell St, Vancouver, British Columbia V6G 1T8

United States:
364 East Main Street, Middletown, Delaware 19709

Please note that our office locations are for administrative purposes only and are not open to the public. As an ecommerce company, we operate exclusively online, allowing us to provide a seamless shopping experience and deliver our products directly to your doorstep.

We value your feedback and strive to provide the best customer experience possible. If you have any suggestions, comments, or concerns, we would love to hear from you. Your feedback helps us improve our products and services to meet your needs and exceed your expectations.

Thank you for choosing Luxus Heim. We are excited to assist you and provide exceptional service throughout your shopping journey.
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